Summary: How to Wash a Chicken By Tim Calkins
How to Wash a Chicken is not a book about public speaking (or chickens), it’s a comprehensive playbook for business leaders and people on their …
Communication
Summary: Email Attraction By Kim Arnold
Beware The Emotional Email There’s a term in information technology (IT): Problem In Chair Not In Computer (PICNIC). Apparently, it’s commonly used by IT support-desk …
Summary: I Hear You By Michael S Sorensen
We need more than just a listening ear. As humans, we need to feel heard and understood. We need to feel accepted and appreciated. Good …
Summary: Writing Without Bullshit By Josh Bernoff
Write Short Use fewer words. Treat the reader’s time as more valuable than your own. Of all the ways to communicate boldly and powerfully in …
Summary: The Code of Trust By Robin Dreeke
The Five Rules to Gain Trust #1 Suspend your ego Each of us, by the very nature of our existence, is and must remain the …
Summary: Rapport By Emily Alison, Laurence Alison
Rapport can be learned. Whether an extrovert or introvert, you need other people. But rapport skills are about helping to make connections deeper and not …
Summary: Better Small Talk by Patrick King
We all dislike small talk, but it does have a role. Getting to know someone happens in a sequential manner, and we cannot skip steps …
Summary: Conquer Sticky Situations By Jill Shroyer
5 Steps to Conquering Sticky Situations Thanks Why What How Thanks again Step #1 Say Thanks Start with thanking the person you’re talking to. …
Summary: Understanding Body Language Part 2
Telltale Signs of a Disagreement #1 DIRECT GAZE In general, there are three basic gazes: The Direct Gaze, the Social Gaze, and the Intimate Gaze. …
Summary: Understanding Body Language By Scott Rouse
Kindle | Hardcover | Audiobook Reading Social Gatherings Although decoding facial expressions is a great starting point, the problem is, you can’t necessarily start …