Summary: Oversubscribed – How to Get People Lining Up to Do Business with You by Daniel Priestley
Being oversubscribed is the way for you to do your best work and spend more time with your existing customers than endlessly chasing new ones. …
Being oversubscribed is the way for you to do your best work and spend more time with your existing customers than endlessly chasing new ones. …
Yes, a Unique Selling Proposition (USP) is important but what’s equally important is a talk trigger. The problem with USP is that almost every company …
Kindle | Hardcover | Audiobook Competition in business used to be down the street. Today, with the rise of the Internet and social media, competition …
Among the luxury space, Ritz-Carlton hotels regularly rank the highest in guest satisfaction, and it has won the reader polls as the best luxury hotel …
At Disney, there are no employees. There are cast members who are living by Disney values and delivering extraordinary customer service and making the world …
Most businesses think they’re providing exceptional customer service while, customer satisfaction levels across many industries hasn’t improved for decades. Eighty percent of companies say they …
All businesses are H2H. Forget B2B and B2C…. Business is about people selling to people that will be used by people. Sadly, most businesses are …
Your Culture Is Your Brand Culture and brand are two sides of the same coin. Get the culture right, most of the other stuff including …
Great leadership is directly correlated with customer satisfaction. Highest guest satisfactions always resulted from positive guest-cast member interactions. And most successful cast members had leaders …