Core values of Zappos Deliver WOW Through Service (make WOW a verb at company) Embrace and Drive Change Create Fun and a Little Weirdness Be Adventurous, Creative, and Open-Minded Pursue Growth and Learning Build Open and Honest Relationships with Communication Build a Positive Team and Family Spirit Do More with Read more…
3 Pillars of High-Performing Teams Build safety Share vulnerability Establish purpose 5 drivers of team performance Everyone in the group talks and listens roughly equal measure, keeping contributions short. Members maintain high levels of eye contact, and their conversations, gestures are energetic. Members communicate directly with one another, not just Read more…
Level 5 Leadership Every good to great company had level 5 leadership during the pivotal transition years. Level 5 refers to a five-level hierarchy of executive capabilities, with level 5 at the top. Level 5 leaders embody a paradoxical mix of personal humility and professional will. They are ambitious, but Read more…
Just Do It It doesn’t matter what’s the challenge is, business or personal, if it’s something you enjoy, just do it. You’ll be glad you did. Have Fun! Have fun in what you do and money will follow. Richard wanted to buy Necker in British Virgin Islands but didn’t have Read more…
If a new project or business opportunity doesn’t excite Richard and get his entrepreneurial and innovative juices flowing, he would far rather pass on it and move along to something that excites him. His paramount philosophy is why risk wasting any of our limited time on this earth doing stuff Read more…
A Beverage of Truth Starbucks took an unprecedented move of closing all US stores to retrain the braistas. It was a bold move which had many critics talking. Howard knew they were not good enough. The message was Starbucks was going to invest in its people. And to put people Read more…
From this – A computer on every desk and in every home. To this – Mixed reality, artificial intelligence and quantum computing The Beginning of the Revolution Nadella took Microsoft’s rein in Feb 2014 after long-time CEO Steve Ballmer resigned in Aug 2013. Under Nadella’s watch, Microsoft quickly became more Read more…
When you make a business, you get to make a little universe where you control all the laws. This is your utopia. When you make it a dream come true for yourself, it’ll be a dream come true for someone else, too. No business plan survives first contact with customers. Read more…